Comparison Study between Performance Measures of Queues System without and with Priority with the Application of the National Bank of Egypt- Zagazig- Branch

نوع المستند : تجاریة کل ما یتعلق بالعلوم التجاریة

المؤلف

قسم اإحصاء ، کلية التجارة، جامعة الزقازيق، مصر

المستخلص

Abstract
    This study investigates comparative study between performance measures of  the queueing system without and with priority with application on the National Bank of Egypt- Zagazig Branch, using daily data for customer access and the rate of service performance during the  period of July 2 until August 8 in 2014. The study used this phenomenon and also use the program (QM for windows).

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